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Three times a year, we take our younger children and teens out for a fun day at a local venue. We have the children gather at 7:00 a.m. to board buses on a Sunday morning from the church to the venue and return at 10:00 a.m.. Early hours on a Sunday. This trip was made especially pleasant by our (your) driver Joe from First Student Charter Berlin. Joe was smiling, warm and welcoming to our excited youth, even at that hour of the morning. Joe made sure that we knew how to reach him if he had to move the bus and there was an emergency. His driving was exceptional. His all around service was terrific. I hope we have him again in August! Thank you Joe! Thank you First Student Berlin!
Thank you First Student Berlin!
Opening Night was great. I want to commend the school bus drivers who made the remote parking experience actually pleasant. The previous arrangement was okay, based on two experiences, but I really dug the ordinary-folks positive attitude of the drivers and dispatchers. The parking company that handled the new remote lot was great, too. Nice sense of humor, y'all.
Chicago Cubs Parking Shuttle-Mark Eckel
I wanted to share my feedback with our most recent “field trip” in a yellow bus. It was our first time using First Student as our method of transportation and from beginning to end; we all had a positive experience. It started off with a fast quote via telephone and ended with a prompt and courteous bus operator. We have to give kudos to the whole team. They were extremely respectful of our itinerary and provided outstanding customer service. We would choose First Student as our transportation carrier again.
Andrew & Lyn C.
My wife and I got married on September 16, 2017 and we rented buses from First Student's Benton Harbor branch to shuttle our guests from the hotel to our reception and back, and we can't thank the driver that evening enough for getting our guests from Point A, to Point B, and back again quickly and safely. He was incredibly friendly, accommodating, and patient on every trip back-and-forth.
Driver Makes the Differerence
First Student did a fantastic job with our event transportation. Everything was as expected. We’re really happy about the price—we only needed a bus for an hour, yet you saved us over $40 from previous bus company. It was also really easy to set up an account with you and reserve a bus for our event. You will be hearing from us again. Thanks.
Jason P.